The Catholic University of Eastern Africa (CUEA) in its mission, vision, and philosophy is committed to offering scientific research, holistic teaching, and beneficial community service with integrity to cater to the needs and expectations of its customers and relevant interested parties. It shall develop quality objectives, monitor and review them regularly to ensure suitability. The Management is committed to meeting all legal and regulatory requirements and providing all necessary resources.

The University shall consistently improve its quality management system in accordance with the ISO 9001 standard taking into consideration the evolving environment. The policy shall be continually witnessed, communicated, understood, implemented, and monitored. A review of this policy shall be done when it is deemed necessary.